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Terms & Conditions

Effective Date: 29 October 2026

Welcome to SOLISVAW. These Terms & Conditions govern your access to and use of our website, including browsing products, placing orders, and using our services.

By accessing or purchasing from our website, you agree to these Terms & Conditions. Please read them carefully before placing an order.

1. General Information

This website is operated by SOLISVAW INTERNATIONAL PRIVATE LIMITED (“SOLISVAW”). Throughout the website, the terms “we,” “us,” and “our” refer to SOLISVAW.

We reserve the right to update, modify, or replace these Terms & Conditions at any time. Updates will take effect when published on this page.

2. Eligibility

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law. If you are purchasing on behalf of another person or business, you confirm that you have the authority to do so.

3. Products and Descriptions

We make reasonable efforts to display product descriptions, images, colors, sizes, and other details accurately.

However:

  • Actual colors may vary depending on your screen or device settings.
  • Minor variations in appearance, texture, or measurements may occur.
  • Product availability may change without prior notice.

If a product description contains a material error, we will take appropriate steps to address the issue in accordance with applicable law.

4. Pricing and Payments

All product prices and applicable charges will be displayed on our website or at checkout.

  • Prices may change without prior notice, but changes will not ordinarily affect orders already accepted.
  • Applicable shipping charges and taxes will be displayed where required.
  • Payments must be completed using the payment methods available at checkout.
  • Cash on Delivery may be available for selected orders or locations.

We reserve the right to investigate suspected fraudulent transactions and take appropriate action in accordance with applicable law.

5. Orders and Order Acceptance

After placing an order, you may receive an order confirmation by email, SMS, or another available communication channel.

An order confirmation does not necessarily mean that the order has been finally accepted. We may contact you to verify order details or address genuine issues involving stock availability, pricing errors, payment authorization, or suspected fraud.

If we cancel an order after payment has been collected, we will arrange an applicable refund in accordance with our Seven-Day Returns & Refunds Policy and applicable law.

6. Shipping and Delivery

Orders will be processed and delivered according to the estimated timelines stated in our Shipping Policy.

Delivery times are estimates and may vary because of courier delays, weather conditions, public holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping and contact details. Please refer to our Shipping Policy for additional information.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Seven-Day Returns & Refunds Policy, available on our website.

Eligible return requests must be submitted within the stated return period and must satisfy the applicable conditions.

Nothing in this section excludes any consumer rights or remedies available under applicable law.

8. User Responsibilities

When using our website, you agree to:

  • Provide accurate and complete information when placing an order.
  • Use the website only for lawful purposes.
  • Avoid fraudulent purchases, unauthorized payment activity, or misuse of our services.
  • Refrain from attempting to disrupt, damage, or gain unauthorized access to our website or systems.
  • Avoid submitting harmful, misleading, or unlawful content through our website.

We may take reasonable action against misuse of our website, subject to applicable law.

9. Intellectual Property

Unless otherwise stated, the website’s content, including product photographs, text, graphics, logos, designs, and branding, is owned by or licensed to SOLISVAW.

You may not copy, reproduce, distribute, modify, or commercially use this material without prior written permission, except where permitted by law.

10. Third-Party Services and Links

Our website may use third-party services, including payment gateways, shipping providers, analytics tools, and external websites.

We do not control independent third-party services and are not responsible for their content or practices, except to the extent required by applicable law. Your use of such services may be subject to their own terms and policies.

11. Limitation of Liability

To the extent permitted by applicable law, we will not be liable for indirect or consequential losses arising from the use of our website or temporary service interruptions.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights and remedies.

12. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

Please review our Privacy Policy before sharing personal information or placing an order.

13. Suspension or Termination

We reserve the right to restrict or suspend access to our website where reasonably necessary to address fraud, security threats, unlawful activity, or violations of these Terms & Conditions, subject to applicable law.

14. Governing Law and Disputes

These Terms & Conditions are governed by the laws applicable in India, where applicable to our business and transactions.

Any disputes will be handled by the appropriate authorities or courts having jurisdiction under applicable law. Nothing in this section limits any statutory consumer remedies available to customers.

15. Changes to These Terms

We may revise these Terms & Conditions to reflect changes in our products, services, business operations, or legal requirements.

The latest version will be published on this page with its effective date. Continued use of the website after an update is subject to applicable law.

16. Contact Information

For questions about these Terms & Conditions, please contact us:

Business Name: SOLISVAW INTERNATIONAL PRIVATE LIMITED
Website: solisvaw.com
Email: info@solisvaw.com
Phone / WhatsApp: +91 7011952953

Thank you for shopping with SOLISVAW. We appreciate your trust and look forward to serving you.